Data Security

Belbet's Privacy Policy — Your Data, Our Responsibility

Everything you need to know about how your personal data is collected, used, and protected at Belbet is clearly laid out here. We believe transparency is the best form of security.

Last Updated: January 2026
Applicable to: All Belbet users
Secured with SSL 256-bit Encryption

01 Introduction & Purpose

Belbet (belbet.net) is a trusted online betting platform for users in Bangladesh. Our privacy policy is here to explain how any information you share with us is kept secure and how it is used.

This Privacy Policy applies to the Belbet website, mobile app, and all of our digital services. By registering, logging in, or using our services, you are considered to have agreed to this Privacy Policy.

We follow international data protection standards and never treat your personal information as a product to be sold. Belbet's privacy policy is written in plain language so every user can clearly understand how their data is being used.

If you have any trouble reading or understanding this Privacy Policy Help Center Get in touch with us.

02 What types of information we collect

Belbet collects various types of information, broadly divided into two categories — what you provide directly, and what is collected automatically through your usage.

Personally Provided Information

  • Full name, date of birth, and gender — provided at registration
  • Email address — for communication and account verification
  • Mobile number — for OTP verification and security alerts
  • Current address — as part of the KYC verification process
  • National ID or passport — for identity verification
  • Payment method details — Mobile Pay/Nagad/Rocket/bank account number

Automatically Collected Information

  • IP address and approximate geographic location
  • Device type, operating system, and browser information
  • Site entry and exit times, session duration
  • Betting history, game preferences, and transaction records
  • Click patterns, page visits, and app usage behavior

03 How Information Is Collected

Belbet collects your information through several channels. We want you to be fully aware of each one.

1
Registration Form
2
KYC Documents
3
Payment Gateway
4
Cookies & Trackers
5
Support Chat

Information you submit via the registration form is stored directly in our secure database. During payments, your financial details are processed through a payment gateway — Belbet does not store your card number or mobile PIN directly. Browsing behavior is analyzed through cookies to help improve our services.

Conversations with our customer support team may be recorded for quality assurance and training purposes. You will be informed before any recording takes place.

04 Purpose of Data Use

Belbet uses your data solely for specific and legitimate purposes. The table below clearly outlines each purpose and its legal basis.

Purpose of Use Data Type Legal Basis
Account Creation & Management Name, email, mobile Contractual Requirements
Identity & Age Verification (KYC) NID, passport, address Legal Obligations
Payment Processing Payment method details Contractual Requirements
Fraud Prevention (AML) Transaction history, IP Legal Obligations
Service Improvement & Personalization Usage & Behavior Data Legitimate Interest
Promotional Communications Email, mobile Consent (Opt-in)
Responsible Gaming Monitoring Betting patterns Legitimate Interest & Ethical Responsibility
If you no longer wish to receive promotional emails or SMS, you can opt out via your account settings or contact us at support@belbet.net.

05 Data Sharing Policy

Belbet never sells your personal data. However, it may be shared with specific parties under certain circumstances.

  • Payment Provider: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, Rocket, and partner banks.
  • Law Enforcement: Information may be disclosed to relevant authorities in response to a court order or lawful investigation.
  • Technology Partners: Trusted technology providers may access limited data for the purposes of site operations, security, and analytics.
  • KYC Verification Provider: Authorized third-party identity verification services may review your documents for verification purposes.
  • Marketing Partners: Your data is never sold or rented to any advertiser or marketing agency.

All third parties that process data on our behalf are required to comply with Belbet's privacy standards and data processing agreements.

06 Cookies & Tracking Technologies

Belbet's website and app use cookies and similar technologies to enhance your browsing experience and ensure the site functions properly.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens Deleted at end of session
Functional Cookies Remembering language preferences and UI settings Up to 1 year
Analytics Cookies Site usage statistics Up to 90 days
Performance Cookies Page load speed monitoring Up to 30 days

You can disable cookies through your browser settings. However, turning off essential cookies may affect certain site features — particularly login and payment functions.

07 Data Retention Period

Belbet does not retain any data beyond what is necessary. Each type of information has a defined retention period.

  • All personal data is retained for as long as your account remains active.
  • Transaction records are retained for up to 5 years after account closure, as required by law.
  • KYC documents are retained for up to 3 years after account closure, in compliance with AML regulations.
  • Customer support conversations are automatically deleted after 6 months.
  • Analytics data is retained for up to 2 years without any personally identifiable information.
After the defined retention period, your data is securely deleted or fully anonymised so that you can no longer be identified in any way.

08 Your Rights

As a Belbet user, you have several important rights over your own data. We respect and are committed to upholding each of these rights.

Right to Access

You may request to see what information we hold about you.

Right to Data Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request the permanent deletion of your data.

Right to Restrict Processing

You may request a temporary suspension of your data processing while an investigation is ongoing.

Data Portability

You can request a download of your data in a structured format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise these rights, email us at support@belbet.net. We typically respond within 30 days. For complex cases, it may take up to 60 days — but you will be notified in advance.

09 Protection of Minors

Belbet strictly does not serve anyone under the age of 18. Our Privacy Policy places special emphasis on protecting the data of minors.

  • Age verification is mandatory at registration. Users under 18 are not permitted to create an account.
  • If any minor's data is found to have been submitted, it will be deleted immediately and the account will be closed.
  • If your child or someone you know has created an account, please contact us at support@belbet.net — we will take immediate action.
We encourage parents to monitor their children's internet activity and make use of parental control software.

10 Privacy Policy Updates

Belbet may update this privacy policy from time to time. Revisions may be necessary due to legal changes, the introduction of new services, or technical developments.

  • For significant changes, a notification will be sent to your registered email address.
  • The date of any changes will be noted at the top of this page under "Last Updated".
  • Continued use of the site after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, please contact us to close your account.
The current Privacy Policy was last updated January 2026 Last updated. Next scheduled review July 2026

11 Contact & Complaints

Feel free to reach out to us for any privacy-related questions, requests, or complaints. Our data protection team reviews every message with full attention.

  • Email: support@belbet.net — responses are typically sent within 24–48 hours.
  • Live Chat: Click the chat button at the bottom right of the site to speak with us directly.
  • Help Center: Help Center Detailed guidelines are available.

Your privacy is our top priority. Every piece of information you share with Belbet is in safe hands — that is our commitment to you.

Our 6 pillars of data protection

Belbet's privacy policy is more than words — we protect your data through technology and process.

End-to-End Encryption

All your data is protected with 256-bit SSL encryption — making it impossible to decode both during transfer and while in storage.

Two-Factor Authentication (2FA)

OTP verification is required at login. Even if someone knows your password, they cannot access your account without the OTP.

Secure Data Storage

All data is stored on internationally certified secure servers. Regular security audits and penetration testing are conducted.

Zero Data Sale Policy

Belbet does not sell your information to advertisers or any third parties. Your data is used solely to serve you.

Strict KYC Process

Every account is identity-verified. This prevents fraud and misuse, and keeps all accounts secure.

24/7 Security Monitoring

Our security team monitors systems around the clock. Any unusual activity is addressed immediately.

Now that you know our Privacy Policy, play with complete peace of mind

You are now fully informed about Belbet's Privacy Policy. Your data is safe with us — register now and enjoy your welcome bonus.

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